We want you to be 100% satisfied with your purchase from Herbal Miracles. If you are not satisfied, we offer the following return and refund services.
Return Window
You may request a return or exchange within 7 days of receiving the item.
Return Conditions
Items must be unused, unwashed, and in their original condition with tags and packaging intact.
Original proof of purchase (order number) is required.
Refund Process
If approved, your refund will be issued to the original payment method.
Refund Time
5–7 business days.
Original Shipping Fee Non-Refundable
Unless the return is due to a product quality issue, the original shipping fee will not be refunded.
Defective or Damaged Items
If the item received is defective or damaged during shipping, please contact us within 7 days of delivery with photo or video evidence. We will arrange a free exchange or full refund and cover associated shipping costs.